Who decided we should throw that out the window when it comes to software??
I see it way too often with banks and financial services…
They have a perfectly fine tech stack that isn’t even being used to its full capabilities yet.
Then they see a new software with 1 or 2 cool new features and they make a change.
You now have fun new features.
But you know what you also have?
A new set of potential problems that you aren’t familiar with,
And a new learning curve.
The way I see it,
There are only 3 reasons you should make a software change:
1: What you currently have is entirely outdated.
2: You frequently run into problems/glitches.
3: You found something new that is MUCH better for your Customer Experience in ways that they are specifically asking for.
And ideally, you should have 2 out of 3.
Stop trying to keep up with the Joneses.
You would be amazed at how many banks use backend software that is decades old.
They simply “wrap” the frontend to make it look modern.
Focus on mastering your current software before you reach for the latest and greatest.