by Brian Pillmore | Jul 22, 2023 | Brian's Blog
From receiving wages in salt to the 1s and 0s of cryptocurrency, it’s been a journey. But fundamentally, money is an exchange of value. That hasn’t changed. But the way we transact? It’s a whole new ball game. Cryptocurrencies, for example, defy...
by Brian Pillmore | Jul 22, 2023 | Brian's Blog
Omnichannel – ever cracked that code? Seems complex but it isn’t.Your customers crave choices.Phone, in-branch, or app, they swing all ways. And they demand a seamless experience – regardless of how they are interacting with your bank. The trick? All...
by Brian Pillmore | Jul 19, 2023 | Brian's Blog
But there’s a challenge – transparency. Opaque verification processes, unclear credit limits, and confusing currency exchanges… all diminish trust. Winners will be the transparent ones. It isn’t your grandfather’s bank anymore. Just...
by Brian Pillmore | Jul 18, 2023 | Brian's Blog
Fintech or traditional banks – they’re all in the race. The prize?Superior customer service. The payments industry is especially fascinating. Fraud prevention? ✅Cross-border payments? ✅Fund verification? ✅ Innovators are breaking barriers. Core banking too...
by Brian Pillmore | Jul 17, 2023 | Brian's Blog
I did back in 2008 when I was tasked to start a bank at the height of the financial crisis. On a regular Friday morning, my boss said, “We’re starting a bank.” Unbelievable, isn’t it? Amidst a financial crisis, we established an $11 billion...